Privacy

Privacy Policy

DOCUMENT REVISIONS

21st June 2014 - Deployed

 

PRIVACY

Your privacy and the safety of your personal data are sacred to us. This Policy applies to our use of any and all information and data collected by us in relation to your use of our Website.

 

SCOPE OF THIS POLICY

The ePhotoQuest website is built upon the PhotoDeck web-framework. This simply means that that ePhotoQuest applies its own design and content on top of PhotoDeck's software and hardware, in order to provide our users with a professional image-selling service. In terms of handling personal data from our users, PhotoDeck technically handles the storage and transmission of such data, and we use the data to help administer our service.

PhotoDeck's privacy policies and technical description of how data is stored and used can be viewed at http://www.photodeck.com/privacy.

The rest of this document relates to the Privacy Policies of ePhotoQuest. We require all users to read and agree with this policy before using this website.

 

DATA COLLECTED

ePhotoQuest may collect, store, process and have access to the following personal data: -

Purchasing Information
Information relating to the purchase of image licenses from us, including costs, licenses, images, special requests, quotations, coupon usage, additional contractual agreements, dates of purchase and license expiry, contact information. Note that credit card and/or payment information is stored by us.

User Account Information
Including first name, last name, company name, email address, street address, city, state, zip, country, encrypted password

Lightbox Information
Including lightbox images selected, user and shared lightbox information

Visitor Statistical Information
Including broad geographic location, number of visits, searches

Other Information
Such as user-comments, star-ratings, any other information users send us

 

OUR USE OF DATA

Any personal Data you submit on this Website will be retained by by ePhotoQuest for as long as you are a registered user, except in the case of purchased image Licenses, which will be kept for as long as those Licenses continue to be relevant to ePhotoQuest's business dealings. Note that this information will remain confidential even after a User is no longer registered with us.

Specifically, Data may be used by us for the purposes of internal record keeping, administering our website, sending you invoices and image download links, answering queries, general correspondence, for improvement of our products and services, transmission by email of informational material, or contact for research purposes.

 

COOKIES

Cookies are used to improve your experience of using the Website and to improve our range of services. A "cookie" refers to any technical means to store data on a visitor’s computer for later retrieval, allowing websites to identify and track the web browser. We use both session cookies, deleted when you close your browser, and persistent cookies, that remain stored on your computer until deleted or expired. The information stored includes cookies for identification, authentication and security for logged in users, affiliate ID, lightbox information, and cookies for better data storage performance.

You may receive certain third party cookies on your computer by websites or parties other than this Website. Details of the third-party websites we use are detailed in Third Party Website and Services below.

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. For further details, please consult the help menu in your internet browser. Should you choose to disable cookies however, this will have a negative impact upon the usability of this and many other websites.

 

THIRD PARTY WEBSITES AND SERVICES

ePhotoQuest may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services have access to certain personal Data provided by Users of this Website, and may also place cookies on this computer.

The third party services we use are as follows: -

PhotoDeck
We use PhotoDeck to supply the software, systems and hardware platform on which we operate our Website. As the backbone of our Website, all web page transmissions are made via the PhotoDeck service. Please see their Privacy Policy at http://www.photodeck.com/privacy, and their Cookies information at http://www.photodeck.com/privacy/cookies.

Stripe Incorporated
We use Stripe to process all ecommerce transactions on our Website. ePhotoQuest itself does not store the credit card information of its Users. All billing information is handled on Stripe's servers. Please view their Privacy Policy at https://stripe.com/au/terms.

One Vision Imaging
We use One Vision to handle all of our printed deliverables. Please view One Vision's Privacy Policy at http://www.onevisionimaging.com/info/general/PrivacyPolicy.aspx.

Google Analytics
We use Google Analytics services to collect and analyse usage statistics, by means of cookies, enabling us to better understand how Users use the Website. This, in turn, enables us to improve the Website and the services offered through it. Please view Google's Privacy Policy at http://www.google.com/privacypolicy.html.

AddThis
We use AddThis.com to allow Users to optionally share pages of this Website to social media platforms. Please view AddThis's Privacy Policy http://www.addthis.com/privacy/privacy-policy.

Aside from what is provided to the third-parties shown above, and except where required due to legal obligations, ePhotoQuest will not supply any of our Users' personal information to any third party without explicit consent.

 

THIRD PARTY LINKS

On our Website we may, from time to time, provide links to other websites, pages and articles. While we hope that these links are beneficial to our Users, ePhotoQuest has no control over such websites and is in no way responsible for the content or privacy policies thereof.

 

SECURITY

Data security is of great importance to us and to protect your Data, we have in place, through PhotoDeck, suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

Collected personal data is stored on servers located in Europe. Extensive security safeguards are in place to protect the data against unauthorized access and abuse. The software used on the servers is frequently updated to stay abreast of the latest computer security developments.

While we take all necessary precautions to protect all data on our Website, as data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet. Please also remember, you are responsible for keeping your password and user details confidential.

 

USER RIGHTS

You may access most areas of the Website without providing any Data at all. However, to use all features and functions available on the Website you may be required to submit certain Data.

Visitors and users of ePhotoQuest, and the PhotoDeck web-service can request access to any information held about them and its origin; any recipients of their data and the reason for the storage of such data. This information will be provided free of charge. Please contact ePhotoQuest at [email protected], or PhotoDeck at [email protected]

 

EMAIL PRIVACY

Emails, postal, phone and any other correspondence between our Users and ePhotoQuest are stored separately from this website service. The contents of such correspondence are also subject to the Privacy Policies as detailed on this page. To reiterate, we value the privacy of all our Users, and no personal information, including correspondence, will be divulged to any third party, except with your explicit permission, or where required due to legal obligations.

In addition, should you wish not to received any emails from our regular mailings and communications, you may opt out of this feature using your account settings. If you have any problems regarding emails, please get in touch.

 

CHANGES TO THIS POLICY

As with the many changes we are constantly seeing with both the internet and the laws surrounding it, ePhotoQuest reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

 

Note: The contents of this page are © 2014 ePhotoQuest - All rights reserved

Formal privacy policy